Shipping policy
Shipping Times
Once your order has been processed and shipped, estimated delivery time is:
📦 5–9 business days
Please note that shipping times are estimates and may vary depending on your location, carrier delays, or unforeseen circumstances.
Shipping Confirmation & Tracking
As soon as your order ships, you’ll receive a shipping confirmation email that includes your tracking number.
You can track your shipment at any time using the tracking code provided in your email. Tracking information may take 24–48 hours to update after shipment.
Shipping Rates
Shipping costs are calculated and displayed at checkout. Any applicable shipping promotions or free shipping offers will be clearly shown before purchase.
International Shipping
We currently do not ship outside of the U.S.
Incorrect or Incomplete Addresses
Please ensure your shipping address is entered correctly at checkout.
We are not responsible for delays or lost packages due to incorrect or incomplete address information.
If you notice an error, contact us immediately and we’ll do our best to help before your order ships.
Delayed or Lost Packages
If your order has not arrived within 11 business days of shipment, please contact our support team with your order number and tracking code. We’re happy to assist and investigate.
Questions?
If you have any questions about shipping, tracking, or delivery, please contact us at:
📧 contact@pawliticstoys.com
We’re always happy to help!